Billing Assurance
Know what you are paying for
Utility billing becomes difficult to control when sites, suppliers and tariffs change. EMSCAP helps finance and procurement teams identify inconsistent charges, resolve exceptions and maintain an auditable record of billing decisions.
Bring invoices and records together
We agree how invoices and supporting data will be received, then map accounts to sites, meters, cost centres and contracts. Coding, allocation and finance export requirements are defined with your accounts payable team and any nominated invoice processing provider.
Test the charges
Checks cover contractual rates, tariff periods, meter reads, consumption, demand charges, duplicates and missing invoices. We reconcile credits and rebills so an adjustment is assessed against the original charge. Estimated reads, unusual usage and incomplete records are flagged for review.
Resolve exceptions with clear ownership
Each issue has an owner, supporting evidence, status and next action. We coordinate retailer queries, track disputed amounts and confirm corrections on subsequent bills. Under-billing and accrual implications are reported alongside potential recoveries to avoid overstating savings.
Make the financial position visible
Exception dashboards show amounts under review, ageing, confirmed credits and unresolved risks. Agreed reports support payment review and accruals, with source records retained for audit.
Typical outputs
Invoice validation register; dispute and recovery tracker; missing-bill report; accrual support; approved finance export specification. Payment approval and release remain within your finance controls; integrations and service levels are agreed during mobilisation.
